Service Management Principles

Service Intelligence Improving Your Bottom Line with the Power of IT Service Management (Paperback)

The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management

The IT Support Handbook

ITIL 4 Digital and IT Strategy (DITS): Your companion to the ITIL 4 Strategic Leader DITS certification (Paperback)

IT Service Management Based on ITIL® 2011 Edition

IT Manager's Guidebook

Bundle: Fundamentals Of Information Systems, 4th Edition

IT Systems Management

IT (Information Technology) Portfolio Management Step-by-Step Unlocking the Business Value of Technology

Service Provision Technologies for Next Generation

Truth from the Trenches: A Practical Guide to the Art of It Management

The It Outsourcing Guide

ITG Pocket Guides: IT Governance: A Pocket Guide (Paperback)

Bundle: Fundamentals Of Information Systems 5E

Ready to Teach The ITT Core Content Framework: What Trainee Primary School Teachers Need to Know (Paperback)

IT Compliance and Controls Best Practices for Implementation

Bundle: Fundamentals Of Information Systems, 4th Edition

Ultimate ITIL® Version 5 Foundation Certification Guide

service design from insight to implementation

Service Science The Foundations of Service Engineering and Management

Reference and Information Services: An Introduction (Library and Information Science Text Series)

Learning Helm

Introduction to Digital Media

A Geek Girl's Guide to Electronics and the Internet of Things

IT Leadership Manual: Roadmap to Becoming a Trusted Business Partner

The ITSM Process Design Guide : Developing Reengineering and Improving IT Service Management (Paperback)

Pre-Owned International Handbooks on Information Systems: Handbook on Electronic Commerce (Paperback)

Bundle: Cases in Public Management, 5th + InfoTrac College Edition

IT Service Portfolio A Complete Guide - 2019 Edition

Pragmatic Application of Service Management : The Five Anchor Approach