About Xsolla
Xsolla is a global video game commerce and payments platform that provides digital monetization infrastructure for game developers and publishers. Operating as a merchant of record, Xsolla enables direct-to-consumer sales for PC, mobile, console, and web-based games. Its digital solutions support transactions for full game access keys, downloadable content, virtual items, in-game currencies, and game subscriptions, alongside custom web shop platforms for individual titles. Through its backend infrastructure, Xsolla manages localized payment processing across hundreds of global currencies and regions, while providing automated anti-fraud protections, tax compliance, and chargeback management for game creators. End-users purchasing content powered by Xsolla receive immediate digital delivery or account fulfillment based on the integration of the specific game studio.
Frequently Asked Questions
Does Xsolla offer promo codes or discount codes?
Xsolla generally does not issue public promo codes or sitewide discounts directly to end-consumers. Promotional pricing and game discounts are managed directly by individual game developers and publishers utilizing Xsolla's payment systems. Price.com does not currently list active coupon codes or promotional offers for Xsolla.
What is Xsolla's refund policy for digital purchases?
Refund requests for digital purchases can be submitted through Xsolla's support portal within 14 days of purchase, provided the software, digital key, or virtual item has not been downloaded, redeemed, or activated. Pre-orders can typically be canceled and refunded anytime prior to the official title release date.
What digital goods and services does Xsolla handle?
Xsolla handles payment processing and fulfillment for full game key access, downloadable content (DLC), pre-orders, in-game virtual currencies, digital items, and recurring game subscriptions across various gaming platforms.
