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Frequently Asked Questions
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Galls uses tiered standard shipping based on order total, starting at $9.99 for orders under $125. Orders between $125 and $399 ship for $8.99, while orders $400 and above incur a minimum handling fee of 5.75%. Oversized or heavy items such as safes, vehicle partitions, and traffic cones incur additional freight charges.
Galls accepts returns on unworn, non-customized items in their original packaging within 90 days of delivery, with the cost of the return shipping label deducted from the refund. Customized, embroidered, altered, or clearance items are non-refundable unless damaged due to a Galls error.
Yes, Galls provides specialized customization for public safety uniforms and gear, including custom badge building, embroidery, emblem application, and nameplate engraving. Custom items are created to exact agency specifications and are final sale.
About Galls
Galls is a supplier of public safety uniforms, tactical gear, and duty equipment serving law enforcement, fire, EMS, and security professionals. Its catalog features police uniforms, tactical pants, duty boots, body armor, holsters, restraints, body cameras, and flashlights from leading industry manufacturers. Beyond apparel and gear, Galls provides agency customization services, including embroidery, emblem application, nameplate engraving, and badge building. Orders ship to individuals and agencies, with standard shipping calculated based on order totals and additional handling for oversized items like vehicle partitions or lightbars. Customers can return eligible unworn, non-customized items within 90 days in original packaging, ensuring dependable outfitting for station and field operations.