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Frequently Asked Questions
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Fiddlershop provides free standard shipping on orders over $35 delivered within the contiguous United States. International shipping options are also available for orders outside the U.S. via international carriers.
Fiddlershop offers a 45-day return window for a refund on items returned in their original condition. Buyers are responsible for return shipping costs unless the return is due to a product defect or merchant error.
Yes, Fiddlershop features a trade-in program that allows customers to apply credit from previously purchased instruments toward qualifying instrument upgrades.
About Fiddlershop
Fiddlershop is an online string instrument retailer specializing in violins, violas, cellos, and double basses. Serving musicians from beginners to professionals, the store offers a broad selection of instruments, bows, strings, cases, rosin, and shoulder rests from trusted brands like Fiddlerman, Holstein, and D'Addario. Fiddlershop provides curated instrument outfit bundles along with professional luthier setup prior to shipping to ensure each instrument arrives ready to play. Beyond retail products, the platform supports musicians with specialized offerings such as an instrument trade-in program and in-home instrument trials. Qualifying domestic orders over $35 receive free standard shipping within the contiguous United States, and purchases are backed by a standard 45-day return policy.