About Expercom
Expercom is an authorized Apple-focused retailer offering Macs, iPads, Apple Watch, AirPods, and related accessories. The store carries a wide range of Apple devices along with peripherals such as monitors, storage, docks, and cases. It serves consumers and professionals seeking Apple hardware and compatible accessories.
Frequently Asked Questions
What are the shipping policies of Expercom?
Expercom offers efficient shipping services for in-stock domestic orders placed before 2pm Mountain Time, typically shipping within 1-2 business days. They provide Free Standard Shipping for most orders exceeding $300 within the contiguous USA, with affordable shipping rates for orders under $300. Customers have the option of Expedited Shipping during checkout, which expedites delivery without affecting order processing time, especially for custom or special order Macs. Expercom's shipping coverage encompasses the contiguous United States (lower 48 states), ensuring nationwide delivery. Regrettably, Expercom is unable to accommodate international shipments or orders outside of the lower 48 United States at this time. It's important to note that this information is based on details available until September 2021 and any changes after that date might not be reflected here.
What are the return policies of Expercom?
Expercom operates under a 15-day return policy. Returns must be received at the returns warehouse within 15 days from the order shipment date to be eligible. Items sent for return after this 15-day window are not qualified for return. For matters arising beyond the 15-day return period, customers can rely on the 1-year Apple limited warranty that accompanies all new Apple devices. Technical support and warranty coverage can be accessed by contacting 800 APL CARE. To initiate a return, customers can communicate with Expercom through questions@expercom.com. If the return request is approved, detailed return instructions will be provided, outlining the process and designated return location. Items returned without prior authorization will not be accepted. Customers are responsible for return shipping costs and are advised to select a carrier with tracking and insurance for added security. Expercom assumes no responsibility for returns that are lost or damaged during transit. Please note that this information is accurate as of September 2021, and subsequent changes might not be reflected here.
What is the exchange policy of Expercom?
For customers seeking to expedite their desired item acquisition, the recommended approach is to initiate a return for the current item. Once the return is approved, customers can proceed to make a distinct purchase for the new item, ensuring a quicker fulfillment of their preferences.
How do I initiate a return with Expercom?
To start a return, customers can contact Expercom at questions@expercom.com. Approved return requests will receive detailed return instructions. Please ensure to follow these instructions for a successful return.
What's the recommended approach for a swift exchange?
For a faster exchange process, customers are advised to initiate a return for the current item and subsequently make a separate purchase for the desired new item. This approach expedites the fulfillment of preferences.
How do I claim Expercom Cashback?
Claiming cashback with Price.com couldn’t be simpler. Our platform automatically ensures you get your rebates every time you make an Expercom purchase. Note that Expercom promotion codes can also be used on Price’s platform, and you can claim your rebate as usual. This is an excellent double-whammy savings strategy.

