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Frequently Asked Questions
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Dr. Bronner's provides free standard ground shipping on orders totaling $49 or more within the contiguous United States after any discounts are applied. Orders below $49 incur standard shipping charges, and shipments cannot be delivered to PO Boxes, military addresses, or international locations.
Dr. Bronner's offers a 45-day satisfaction guarantee for personal care items bought directly on drbronner.com. Customers can request a return or exchange within 45 days of purchase and are responsible for return shipping costs. Food items, such as chocolate products, are non-returnable.
Yes, Dr. Bronner's allows customers to set up automated recurring subscription deliveries for eligible products. Subscriptions can be edited, rescheduled, or canceled anytime through the customer's online account.
About Dr. Bronner's
Dr. Bronner's is an organic personal care brand best known for its versatile, fair trade Pure-Castile liquid and bar soaps, available in signature scents like Peppermint, Lavender, and Eucalyptus. Beyond its flagship soaps, the company produces certified organic personal care essentials, including All-One Toothpaste, organic hand sanitizers, body lotions, lip balms, Sal Suds household cleaners, and organic chocolate. Formulated with ethically sourced ingredients, Dr. Bronner's multifunctional products cater to personal hygiene, home cleaning, and outdoor care. Orders placed through drbronner.com are eligible for free standard ground shipping to the contiguous United States on purchases totaling $49 or more. For added buyer confidence, the brand backs its personal care collection with a 45-day satisfaction guarantee, allowing returns or exchanges within that window, though food products are excluded from return eligibility.