Understanding the Construction Client

Product Description

This book breaks new ground by creating a framework to understand clientsrs" actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clientsrs" businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that ls"buildings are not about building but about changing and developing the clientrs". The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined. The book offe…