Reimagining Reference in the 21st Century - (Charleston Insights in Library, Archival, and Information Sc) by David A Tyckoson & John G Dove

Product Description

About the Book Libraries today provide a wider variety of services, collections, and tools than at any time in the past. This book explores how reference librarianship is changing to continue to help users find information they need in this shifting environment. Book Synopsis Reference service, the idea that librarians provide direct assistance to users, has been a central function of libraries for over a century. Today's libraries are even more complex and intimidating to new users than libraries of the past, and the technical and social contexts in which users experience their library's resources add to this complexity. The availability of a friendly librarian who helps users find materia…