Conflict Management and Leadership for Managers - 3rd Edition by Susan S Raines (Paperback)

Product Description

About the Book A comprehensive, inclusive, and practical guide to preventing and managing every common source of conflict and dispute at work, whether involving leaders, managers, employees, customers, vendors, or regulators. Book Synopsis A comprehensive, inclusive, and practical guide to preventing and managing every common source of conflict and dispute at work, whether involving leaders, managers, employees, customers, vendors, or regulators. Review Quotes After reviewing the proposal for the book during the Summer 2022, I adopted the Second Edition of the book for a course on conflict resolution that I taught Spring 2023. I had used a different textbook in previous sections of the cour…