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Frequently Asked Questions
CDW rarely issues public promo codes, relying instead on custom contract quotes, volume purchasing agreements, and sector-specific pricing programs. Price.com does not currently list active coupon codes or offers for CDW, though shoppers can visit the listing periodically as availability may change.
Standard physical products can usually be returned within 30 days of the invoice date with prior return authorization. Downloaded software licenses and opened software products are non-returnable, and non-defective returns may be subject to a restocking fee of up to 15%.
CDW ships items via major carriers including FedEx, UPS, DHL, and USPS, with final shipping charges determined by package weight, shipping speed, and location. Local pickup is also available at the CDW facility in Vernon Hills, Illinois.
Businesses, schools, and government agencies can work directly with a CDW account manager to negotiate custom volume quotes and institutional pricing. CDW also offers clearance deals in its outlet section and participates in educational contract programs like E-Rate.
About CDW
CDW is a leading provider of technology solutions, hardware, software, and IT services serving businesses, government entities, healthcare organizations, and educational institutions. Its catalog features laptops, desktops, servers, networking hardware, storage systems, and enterprise software licenses from top technology manufacturers. Beyond direct product sales, CDW delivers managed IT services, cloud infrastructure support, cybersecurity solutions, and specialized procurement programs such as E-Rate for K-12 and higher education. Organizations can manage their IT procurement through dedicated account managers or specialized online account tools to secure tailored contract pricing and volume discounts. Orders ship through major parcel carriers, and standard physical products are generally eligible for return within 30 days of the invoice date subject to authorization.